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The Department of Transportation is taking steps to address unruly conduct and disruptions during flights with the introduction of a new civility initiative.
Posted: Nov 21, 2025 / 08:25 AM EST
Updated: Nov 21, 2025 / 08:25 AM EST
(NewsNation) — The Department of Transportation is looking to crack down on “unruly” behavior and “in-flight outbursts” with its new civility campaign.
Transportation Secretary Sean Duffy announced the launch of the campaign “The Golden Age of Travel Starts with You” on Thursday.
“It’s not your imagination. Traveling has become more uncivilized,” Duffy wrote on X. “It’s time to bring back civility and manners when we travel.”
According to the department, the Federal Aviation Administration has seen a 400% increase in in-flight outbursts ranging from disruptive to violent since 2019. With 13,800 unruly passenger incidents reported since 2021 and 1 in 5 flight attendants having experienced physical incidents that year, Duffy says change is needed.
With the holidays fast approaching, the department is encouraging flyers to keep five questions in mind as they head to the airport:
- Are you helping a pregnant woman or the elderly with placing their bags in the overhead bin?
- Are you dressing with respect?
- Are you keeping control of your children and helping them through the airport?
- Are you saying thank you to your flight attendants?
- Are you saying please and thank you in general?
The department says the goal of this campaign is to improve the overall travel experience, as well as ensure the safety of passengers, gate workers, flight attendants and pilots.