Optus

Two Optus Executives Depart Following Triple-Zero Crisis

Two top executives at Optus are set to depart following last month's severe triple-zero service disruption. This announcement was made…

4 days ago

Optus Faces Customer Exodus as Millions Weigh Network Switch

A poll conducted by Resolve Political Monitor for The Sydney Morning Herald and The Age found 27 per cent of…

1 week ago

Optus Accidentally Sends Emergency Outage Alert to Incorrect Email Address

Optus notified the government about its major triple-zero outage last month that led to the deaths of three people by…

3 weeks ago

Optus Owner and Netflix Among Major Corporations Earning Billions Without Paying Taxes

More than a quarter of large companies in Australia paid no income tax in 2023-24, including the parent company of…

4 weeks ago

Another Weekend Outage Impacting Thousands of Optus Users

Multiple people were left unable to contact triple zero after another Optus outage, this time in New South Wales over…

4 weeks ago

Optus Outage Prevented Family from Receiving Assistance for Stroke Victim

A family has spoken about the terrifying moment they feared for a loved one's life when they couldn't call for…

1 month ago

Minister Assures Optus Will Be Held Accountable Following Service Disruption

Optus can expect "consequences" after another outage left people unable to contact Triple Zero in an "enormous failure", Communications Minister…

1 month ago

Optus Faces Tough Inquiries Following Another Major Setback

OPINION: Triple zero is sacred in this country. We hold dear the ability to reach emergency services when faced with…

1 month ago

Optus Service Disruption Unlikely Linked to Death of Eight-Week-Old Baby

A critical outage in the telco giant's network meant triple zero calls in South Australia, Western Australia and the Northern…

1 month ago

Optus Acknowledges Overlooking Multiple Warnings of Triple Zero Outage

Optus did not escalate at least five calls that were made to its customer service centre, including two from NSW,…

1 month ago