Several property owners were left upset after city officials in Chattanooga, Tennessee, falsely accused them of operating illegal short-term rentals
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CITY officials have apologized after they falsely accused several property owners of running illegal short-term rentals.

The error came after officials in Chattanooga, Tennessee, changed the rules for people operating vacation properties through companies like Airbnb and Vrbo.

Several property owners were left upset after city officials in Chattanooga, Tennessee, falsely accused them of operating illegal short-term rentals

Several property owners were left upset after city officials in Chattanooga, Tennessee, falsely accused them of operating illegal short-term rentalsCredit: WTVC
The situation arose after the municipality changed its rules for those operating vacation properties through services like Airbnb

The situation arose after the municipality changed its rules for those operating vacation properties through services like AirbnbCredit: Getty

They went on to release the names of 30 landlords fined for allegedly operating short-term rentals without a proper permit, local ABC affiliate WTVC reported.

But it was later revealed that there were several mistakes on this list, which ended up including several legal rental operators.

“Approximately one-third of this list of 30 addresses were incorrectly identified as unpermitted,” a city spokesperson told The U.S. Sun.

Many of the property owners told WTVC they were upset their personal information was released without prior notice.

One called the mistakes “reckless.”

The errors on the shorter list arose from “an imperfect integration of the multiple databases” as workers used a new software system designed to identify illegal short-term rentals, the spokesperson said.

“The root cause of the error was quickly identified by working with our software provider.”

The city doesn’t expect an issue like this to happen again in the future.

“It’s unfortunate that the list was made public, but it was only done so because we responded to a request from a local media outlet for what state law considers a public document,” the spokesperson said.

“We are proactively reaching out to the errantly-cited property owners to notify them of the mistake, to explain the cause and the fix, and to apologize for the inconvenience.”

So far, city officials have compiled a list of 250 property owners who could be fined for operating a short-term rental without a permit.

Airbnb didn’t immediately respond to The U.S. Sun’s request for comment.

The company has been in the spotlight after realtor Scott Sherman, 39, allegedly shot a 53-year-old outside one of the company’s rentals in Lodi, California, about 35 miles south of Sacramento.

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