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A CUSTOMER has told how she had $42,000 taken from her Chase bank account.
LA resident Martina Boyeras Carbonell had the shock of her life when her savings were sucked out and personal information exposed after she fell prey to a wire-transfer scam.
“It’s just very frustrating and very scary,” Martina said.
“I feel violated. All my personal information is out and all my savings are gone.”
Carbonell, from Atwater Village, had previously received false texts and calls from people posing as Chase bank employees, KTLA reported.
“They already had my card numbers, my address, my account number, the name of my company, everything,” said Carbonell.
The victim claims she may have let slip her bank password while she was on call with the fraudsters.
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According to the FBI, about $2 billion is lost annually to wire-transfer fraud.
“Unfortunately, it’s being used by a lot of fraudsters who are using social engineering tricks to convince consumers that they work for the bank or they’re there to help them in some regard,” explained Linda Sherry from Consumer Action.
Chase has said they would reimburse Carbonell the stolen amount.
“Their system is weak,” said Carbonell.
“Hackers are able to get into personal accounts, business accounts and on top of that, they blame the customer.”
The U.S Sun has reached out to Chase for comment.
It comes as a grandfather invested his life savings into a seemingly well-known trading website, only to find out he was scammed.
Disabled veteran Bob Nelson thought he was going to use his crypto investments to support his family, before discovering he had put his savings into a scam.