A SHOCKED customer was left fuming after her mom’s bank account was suddenly closed by Bank of America with no explanation.

TikTok user @sadimmigrantkid was stunned to discover that the account with the major bank was closed with immediate effect at the start of the Covid-19 pandemic.

Bank of America reportedly held on to the money for months without explaining why the account was seized.

The influencer adds that major banks stipulate that they reserve the right to close down some accounts if they wish.

For those people, there are options in place.

“That’s why I’m glad that organizations like the CFPB (Consumer Financial Protection Bureau) and the Better Business Bureau are available.”

The TikToker urged viewers to submit a complaint to both the CPB (a US government agency) and the Better Business Bureau (a private organization) as they may be able to advocate on your behalf if your account is abruptly deactivated.

The U.S. Sun has reached out to Bank of America for comment.

OTHER BANKING NEWS

For those who use a credit card, checking your online balance always runs the risk of finding some extra charges you didn’t pay for.

An increasing number of bodegas and restaurants in New York have been using surcharges to cover banking fees in recent months, and customers might not know until they check their statements.

Read Related Also: Brian Laundrie made ‘frantic’ call & hired lawyer who defended bin Laden associate a week before Gabby Petito vanished

A total of 172 complaints have been sent to the New York State Division of Consumer Protection relating to credit card charges.

Luckily, Visa has changed a number of its processes to ensure that customers are more protected from business owners who charge extra for credit card purchases.

In April, the credit card company reduced the maximum amount retailers can charge for using their cards from 4 percent to 3 percent.

Visa also requires businesses to give 30 days’ notice to their payment processor before charging consumers a surcharge.

However, other companies have added their surcharges to customers’ purchases.

American Express, for one, charges extra late fees, but they cannot be greater than the minimum payment.

For those who made their second late payment in six months, the cost could be between $29 to $40.

Capital One has also added on additional fees for some customers, but there’s a secret way to avoid them.

Plus, see how you can earn 5 percent cashback on your checking or savings account.