Here's what to do if your car was damaged in the JAX airport parking garage fire
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Jacksonville Aviation Authority said travelers parked in the hourly garage to visit the airport’s website & sign up to receive updates on the status of the garage.

JACKSONVILLE, Fla. — The Jacksonville Aviation Authority (JAA) released an update Saturday morning following a fire at one of its parking garages Friday, giving travelers whose cars are stuck in the garage directions on what do next.

JAA said travelers parked in the hourly garage where the fire broke out can visit the airport’s website and sign up to receive periodic updates on the status of the garage as they become available.

According to JAA, travelers will be tasked with answering questions such as providing contact information and the license plate number of their vehicle.

Furthermore, JAA said the hourly garage is closed indefinitely due to the garage’s structural damage, and that the daily garage and daily surface lot are closed to incoming vehicles.

However, travelers with vehicles already in the daily garage and daily surface lot can exit, JAA said.

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