It’s been a week since Pheobe has been seen or heard from and police believe her disappearance is suspicious.

She had a ticket to travel to Western Australia via Brisbane last Thursday to visit her boyfriend, but she never checked in for her flight at Bundaberg Airport.

Her boyfriend told 9News today that he was devastated and couldn’t believe the situation was real but was holding up OK.

Phoebe’s mum, Kylie Johnson, said the family’s “heartache and pain is raw and real”.

“We as a family are trying to hang onto the light of life that is our Free Spirited Gypsy Soul Phee Phee,” she posted on Facebook.

“Phee we need you home, we need to hear your sassy voice and feel your hugs.”

A house in Gin Gin where Pheobe lived with a couple and a grey Hyundai ix35 are active crime scenes.

Police said her housemates were the last to see her when they said they dropped her outside Bundaberg Regional Airport in the Hyundai at 8.30am.

But Detective Acting Inspector Ryan Thompson yesterday said Pheobe never set foot inside the terminal where her flight was.

“Police have reviewed CCTV from the airport, which indicates that she did not enter the terminal,” Thompson said.

No one is in custody in relation to this investigation but police are speaking to people who know Pheobe.

Police are continuing to appeal to the public for dash cam and CCTV footage of the grey Hyundai ix35 with Queensland registration 414EW3 near the Airport Drive and Samuels Road area in Bundaberg and also the Gin Gin area on May 15.

Thompson said public information was vital in piecing together Pheobe’s movements on May 15.

“You may have the small piece of information that leads us to finding Pheobe,” he said.

“People don’t vanish – someone knows something and we’re urging anyone with information to contact police immediately.”

Family members have handed out more than 400 missing person flyers across Bundaberg and Gin Gin and have been searching rivers and bushland.

Pheobe is described as approximately 180 centimetres tall with a pale complexion, long dyed red hair, and hazel eyes.

She was last seen carrying luggage and wearing a green tank top and grey tracksuit pants.