South suburban 18-year-old Tyler Brower struggles to get Social Security number, card, contacts ABC7 I-Team for help
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CHICAGO (WLS) — The ABC7 I-Team is on the case of a local 18-year-old student who had no Social Security number.

Without it, he couldn’t work, open a bank account or plan for his future. Now, the I-Team is stepping in.

ABC7 Chicago is now streaming 24/7. Click here to watch

For most people, getting a Social Security number is routine. It’s issued shortly after birth.

One south suburban teenager didn’t have one for nearly two decades, until he called the I-Team for help.

Tyler Brower, 18, said he couldn’t open a bank account or get a job a driver’s license, all because he didn’t have a Social Security number.

“It’s kind of difficult. It makes me feel left out kind of when like my friends, they have jobs and stuff,” Brower said. “I was born in my house, so when they took me to the hospital, I never got filed for one.”

The Tinley Park man, who recently graduated high school, and his grandmother Janet Brower reached out to the I-Team for help. They said they’ve made repeated trips to Social Security offices in the south suburbs for the last two years.

SEE ALSO | ABC7 Chicago series ‘Consumer Chronicles’ showcases I-Team stories on scams, rip-offs, more

“My grandma brought out me in and yeah, ever since then we went to the Social Security places, just haven’t been able to get it,” Tyler Brower said. “Every single time that we go there, they always just delay it like they’ll say like wait 30 or 90 days and they’ll give us like a phone number and all that.”

Brower even received a letter in December confirming a recent application. It said, “You should have your card in about two weeks.” But that didn’t happen.

“Yeah, where’s my Social Security number?” Brower said.

Brower also couldn’t file for federal student aid for college, where he wants to study zoology.

“With endangered animals or deforestation,” he said.

His grandmother has been collecting necessary documents and helping every step of the way.

“It’s aggravating, but I still I’m going to go on until he gets it. I’m not going to stop,” Janet Brower told the I-Team. “He wants to get a job, and he can’t, and he gets depressed about it. So do I. And I just tell him, I says, ‘I’m not going to quit until we get your Social Security card.’ And then I was told about how you, you know, interview people. And I called and you came.”

SEE ALSO | Social Security won’t be able to pay full benefits in 2034 if Congress doesn’t act

After the I-Team contacted the Social Security Administration, they said, “Privacy laws preclude us from commenting on this case. We will contact Mr. Brower directly.”

“I feel like I need the Social Security card. I want one,” Tyler Brower said. “I feel like I, I have all the information for it. I have all the things for it. Like I’ve gone there multiple times to different places.”

Shortly after ABC7’s inquiry, Brower finally received his Social Security card and number, 18 years after he was born.

“I just wanted to thank Jason Knowles and the channel 7 I-Team for getting my Social Security card,” he said. “Thank you very much.”

Now with his number in hand, Brower plans to start building the future he’s waited so long to begin. He’s setting his sights on college and a career working with animals. He’s also applying for part-time jobs.

Copyright © 2025 WLS-TV. All Rights Reserved.

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