Woman standing in front of her house, surrounded by numerous Amazon packages.
Share and Follow

HUNDREDS of large Amazon packages kept arriving at the doorstep of one California resident for over a year – and she had no idea why.

It emerged that a shady Amazon seller had been using the woman’s home as its US return address to dodge the tech giant’s refund policies.

Woman standing in front of her house, surrounded by numerous Amazon packages.

‘Kay’, who lives in San Jose, says that receiving hundreds of unwanted Amazon packages has ‘been another form of hell’Credit: KGO
A pile of cardboard boxes outside a house.

The packages contain faux-leather seat coversCredit: KGO
Woman standing amidst a large pile of cardboard boxes.

Kay says she filed six complaint tickets to AmazonCredit: KGO

The China-based seller appeared to be violating Amazon’s return policy by listing a false US return address – in this case, a home in San Jose, located in California’s Silicon Valley.

Operating under the name Liusandedian, the seller offers faux-leather car seat covers, supposedly designed to fit a wide range of sedans and SUVs.

But many dissatisfied shoppers have been returning the products – all of which have ended up at a woman’s doorstep.

“Kay” (not her real name) told ABC 7 News: “I couldn’t even get my mother in the house… It’s just been another form of hell.”

The packages even blocked her driveway, mail carrier and doorway, making it difficult to park her car and for her 88-year-old mum, who is disabled, to enter the home.

Showing reporters her crammed driveway, she said: “What you see now is a fraction, because I have refused delivery on more packages than you see here.”

Online reviews show customers complaining that they never received their refunds.

One shopper wrote: “It’s going to cost me $124 to return this item!!!” – an item that she already paid at least $129 for.

Kay said: “Oftentimes, what it costs to return it is about more than 50 percent of what they paid for it.

“Plus, these consumers aren’t getting their money back!”

Amazon ‘price label change’ blasted by Trump press sec Karoline Leavitt as she insists it’s a ‘hostile’ act by retailer

Kay said she had contacted Amazon numerous times over the past year to try and resolve the issue – including filing six complaint tickets.

“And every time I was absolutely assured this will stop… You won’t get any more of these packages, you’ll hear from us in 24, 48 hours,” she said, adding that she was even offered a $100 Amazon gift balance.

She claimed Amazon told her to give the packages away, donate them or haul them back to USPS or FedEx herself.

But Amazon denies ever advising Kay to return the boxes to postal carriers.

“Why is it my responsibility to get rid of this, when your seller is not following your rules Amazon?” Kay asked the TV channel.

According to the tech giant’s policy, international sellers must either provide a US address to which to send the return.

Alternatively, sellers can provide a prepaid international shipping label within two days of the return request or issue a “returnless refund”, meaning the buyer does not have to ship the item back.

If sellers don’t respond within two days, Amazon refunds the customer, charging the amount to the seller.

If Liusandedian were to abide by the policy, the seller would either lose all proceeds from the sale or pay return shipping to China.

Kay said: “This is thousands of dollars they’ve paid to send these boxes back to my house!”

ABC affiliate KGO reached out to Amazon, who responded, saying: “We’d like to thank [KGO] for bringing this to our attention.

“We’ve apologised to the customer and are working directly with her to pick-up any packages while taking steps to permanently resolve this issue.”

The tech giant removed all the packages on Kay’s property on Wednesday morning.

In other news, Amazon is selling a tiny home kit for $9,300, complete with up to 4 bedrooms and “quick assembly”.

Tiny homes are gaining popularity as a practical solution to rising living costs and skyrocketing real estate prices.

Millennials and Generation X are the primary adopters of tiny homes, with the majority of tiny home dwellers being between 30 and 50 years old.

Millennials and Generation X are leading the charge, with most tiny home residents falling between the ages of 30 and 50.

A man unloading numerous Amazon packages from a truck.

Amazon collected the packages after a local ABC TV station reached out to themCredit: KGO
Share and Follow
You May Also Like

US strikes deal to send Ukraine weapons through NATO

96 <!– *{box-sizing:border-box}body{margin:0;padding:0}a[x-apple-data-detectors]{color:inherit!important;text-decoration:inherit!important}#MessageViewBody a{color:inherit;text-decoration:none}p{line-height:inherit}.desktop_hide,.desktop_hide table{mso-hide:all;display:none;max-height:0;overflow:hidden}.image_block img+div{display:none}sub,sup{font-size:75%;line-height:0}#converted-body .list_block ol,#converted-body .list_block ul,.body [class~=x_list_block] ol,.body…

The Democratic Party is missing an opportunity to engage Christian voters

When Josh Shapiro ran for Governor of Pennsylvania in 2022, he was up…

Dennis Quaid gives an update on his teenage daughter who worked at a nearby camp during deadly floods in Texas

Dennis Quaid shared an update on his daughter Zoe Quaid, 17, who…

Shocking moment protester ‘opens fire’ on cop during ICE raid at California weed farm as FBI offers $50k for info

THE shocking moment a masked protester appeared to unload his gun on…

Justin Mohn guilty of decapitating dad with machete and posting 14-minute video with his severed head on YouTube

A SICK man who slashed his dad’s head with a machete and…

Air India pilots made fatal error after takeoff causing jet to plummet to ground killing 260, crash investigators claim

PILOT error is suspected in the Air India crash which killed 260…

Watch as dead man’s life savings are dropped from a HELICOPTER sparking mad scramble as strangers grab fistfuls of cash

THIS is the moment a dead man’s life savings are dropped from…

Trump announces 30% tariffs on the EU and Mexico to start in WEEKS crushing hopes of trade deal

DONALD Trump has announced the EU and Mexico are set to face…