After experiencing an extensive outage lasting over nine hours, certain services began to gradually come back online, although Amazon Web Services (AWS) reported that multiple systems were still experiencing disruptions. According to Downdetector, a platform that tracks online outages, user complaints peaked at over 9,300.

While some platforms like Reddit and Roblox largely regained stability, others such as Snapchat, Venmo, and Duolingo continued to encounter intermittent problems throughout the day.

When approached for comments, AWS directed Reuters to its status page and Amazon did not provide an immediate response.

In the UK, several organizations, including Lloyds Bank, Bank of Scotland, and telecommunications providers Vodafone and BT, were affected, as noted by Downdetector’s UK site. The website for the UK’s tax, payments, and customs authority, HMRC, also experienced issues.

“For major enterprises, prolonged cloud service disruptions can lead to millions in lost productivity and revenue,” explained Ryan Griffin, who leads the US cyber practice at insurance brokerage McGill and Partners.

In Britain, Lloyd Bank, Bank of Scotland and telecom service providers Vodafone and BT were all hit, according to Downdetector’s UK website, as was UK tax, payments and customs authority HMRC’s website.

“For major businesses, hours of cloud downtime translate to millions in lost productivity and revenue,” said Ryan Griffin, US cyber practice leader at insurance broker McGill and Partners.

The websites and apps affected by the AWS outage

Artificial intelligence start-up Perplexity, crypto exchange Coinbase, and trading platform Robinhood also experienced outages linked to AWS, as did Amazon’s own services.