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A 19-year-old employee at a McDonald’s in Texas is under investigation for allegedly using personal equipment to add an extra $10 to $20 charge to drive-thru orders, according to local authorities.
SPRINGTOWN, Texas — Customers visiting a McDonald’s in this Texas town were surprised to find that their drive-thru meals cost them twice what they expected. This was due to an employee allegedly double-charging their payment cards.
Following a report from a customer who noticed unusual transactions on their debit card after visiting the McDonald’s, the employee in question was arrested, as reported by WFAA.
The employee allegedly conducted the legitimate transaction, but then also used a personal device to process an additional charge of $10 to $20, Springtown Police stated.
Before his arrest on Sunday, the employee reportedly accumulated nearly $700 through these unauthorized transactions, according to Assistant City Administrator Christina Derr’s statement to WFAA.
“He was able to see the suspect using customers’ cards to process their valid McDonald’s transaction and then turning and tapping his phone where an application was set up to be able to process those transactions,” Derr said.
Investigators said they think the fraud happened for only one day, Jan. 18. Police asked customers to check their accounts for any recent visits.
The owner operator of the Springtown McDonald’s, Veronica Ruano, told WFAA that the incident “doesn’t reflect the standards we hold for our restaurant.”
“We worked closely with local authorities and completed a thorough internal review,” Ruano said in a statement. “All affected customers have been fully refunded, and the individual involved is no longer employed at the restaurant. Our commitment to integrity and the trust of our customers remains our top priority.”