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HomeUSTragic Loss at Belize Resort: Families of Three Massachusetts Women Seek $100M...

Tragic Loss at Belize Resort: Families of Three Massachusetts Women Seek $100M Justice Against Hotel and Expedia

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In a tragic incident that occurred last year, the families of three women from Massachusetts are seeking justice through a wrongful death lawsuit. The lawsuit targets both the Royal Kahal Beach Resort in Belize and the travel booking site Expedia, following the untimely deaths of Wafae El-Arar, 26, Kaoutar Naqqad, 23, and Imane Mallah, 24, who succumbed to carbon monoxide poisoning.

On February 22, 2025, the young women were discovered lifeless at the resort in San Pedro. Initial reports from authorities confirmed that all three had suffered from fatal exposure to carbon monoxide, a silent and deadly gas.

The lawsuit claims negligence on the part of the resort, and by extension, Expedia, which facilitated the booking of this ill-fated vacation stay. At the heart of the issue is a malfunctioning gas-powered water heater, which Belize Police Commissioner Chester Williams suggested could be the source of the deadly leak, as reported by Boston.com.

Kaoutar Naqqad, 23, Imane Mallah, 24, and Wafae El-Arar, 26,

In their pursuit of accountability, the families of these women hope to prevent similar tragedies in the future, raising awareness about the potential hazards that can arise in vacation accommodations.

Belize Police Commissioner Chester Williams suggested that a malfunctioning gas-powered water heater could have been responsible. Boston.com reported.

“We are still trying to process the unimaginable,” the families said in a statement. “Our daughters and sisters left for vacation and never came home. The disbelief has not faded, and neither has the pain.”

In a federal lawsuit filed Tuesday in Boston, the families allege that Royal Kahal failed to investigate warnings from previous hotel guests who reported carbon monoxide exposure, and that the suite where the women stayed lacked a functional carbon monoxide detector, according to the news outlet. 

“This was not an unavoidable accident,” said Thomas Scolaro, an attorney for the women’s families. “It was the foreseeable result of decisions that put safety last and a bottom line first, and our legal system exists to hold those responsible to account.”

San Pedro town, Ambergris Caye, Belize, Barierr Reef, Caribbean Sea

Aerial photo of San Pedro, Belize, which borders the Caribbean Sea. (Getty Images / iStock)

The women used Expedia to plan their vacation to Belize in early 2025. After viewing an Expedia page for Royal Kahal, the travel website sent them “retargeting ads and solicitations” encouraging them to book their trip, the lawsuit states. 

Meanwhile, other guests had reported high carbon monoxide levels and symptoms consistent with exposure, the news outlet reported. Some went so far as to detail their experiences through Expedia reviews, the lawsuit states. 

The complaint further alleges that the Navien water heaters were not only defectively designed but improperly installed as hotel construction was “completed on a shoe-string budget by unqualified handymen.” 

“We trusted that the places and companies inviting families to stay with them cared about safety as much as they cared about profit,” they said. “We now know that trust was misplaced. We are here because accountability matters, because it can prevent future tragedies, and because our daughters’ lives mattered.”

Belize on a map of the Caribbean

Belize is located in Central America (Google Maps)

The families are seeking $100 million in damages. 

Fox News Digital has reached out to the resort and Expedia, as well as Scolaro. 

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