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Last August, Andy found himself with a $140 fine for exceeding the time limit at a parking meter in Chatswood, located on Sydney’s Lower North Shore.
Seeking a manageable way to settle the fine, he applied for and was granted a payment plan through Revenue NSW.
Andy diligently made four online payments, successfully clearing the fine four days ahead of the final due date.
However, in February, he was stunned to receive a letter indicating that his fine was still unpaid.
The letter warned that unless Andy paid an additional $130 within two weeks, his driver’s license would face suspension.
“I’m undergoing medical treatment at Royal North Shore Hospital and have to drive there every two weeks,” Andy told nine.com.au.
Losing his licence would be devastating.
Andy contacted Revenue NSW for more information and a review of the suspension and additional fine.
”It turns out my payments were not recorded in Revenue NSW’s system, so the fine went into default,” he claimed.
“But I know I paid them and gave receipt numbers.”
He also provided Revenue NSW with bank statements as proof of payment.
Revenue NSW may apply sanctions when customers do not meet the payments outlined in a payment plan.
Andy was relieved to learn his licence is no longer at threat of suspension.
“It was a rotten experience and the stress caused by being faced with loss of licence was huge,” he said.
“The end result was fair and just but [the mistake] wasted a lot of my time and caused a lot of stress and worry about losing my licence.”
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