New warning over abuse of retail workers
Share and Follow

The NSW government has issued a stern warning that assaulting or abusing a retail worker could see you end up behind bars.

New data reveals more than 100 people have already been charged under new laws introduced in 2023 to protect shop staff.

Footage released today of separate incidents shows workers being shoved to the ground, pushed at the checkout, and even chased through aisles.

New warning over abuse of retail workers
The NSW government has issued a warning that assaulting or abusing a retail worker could see you end up behind bars. (Nine)

“Members have cans of food thrown at them, hot chickens thrown back at them, we’ve got members that work in drive thrus that have hot coffees thrown back through the window,” Retail Workers Union SDA branch secretary-treasurer Bernie Smith said.

“It’s just not acceptable to walk into one of our stores and put one of our team members in that situation under any circumstance,” Coles manager Grant Shelton said.

Since the government introduced tougher penalties in June 2023, 136 people have been charged, 64 convicted, and 25 jailed for assaulting retail workers.

“We have a zero tolerance approach to anyone who intimidates, is aggressive or violent towards any retail workers,” Industrial Relations Minister Sophie Cotsis said.

With a survey revealing 88 per cent of workers being abused verbally or physically and one in 10 spat on, there are calls for even tougher measures.

The union is pushing for the government to introduce workplace protection orders. Similar to an AVO, it would restrict repeat offenders from entering specific shops.

“Once the interim order is issued a person is banned from a store, a group of stores or a shopping centre and they’re not allowed to enter those premises, if they do enter, they’d be issued a further order and if they breach that there’s significant penalties,” Smith said.

Already in place in the ACT, modeling suggests that if 10 per cent of repeat offenders were banned, violence would reduce by about 60 per cent.

The NSW government is in talks on a national approach, but may consider passing state-specific legislation.

Share and Follow
You May Also Like

Afghan refugee’s heartfelt plea to Australian government to prevent deportation

Nearly four years after being captured and tortured by the Taliban, Ahmad…

The alarming reality of youth detention centers with blood, rats, and self-harm

This article contains distressing content. Tiny, windowless cells with no access to…
Mollie Sylvester Schaffer had been married to her husband, Randy, for 57 years when the Houston couple travelled to an annual get-together with friends on the banks of the Guadalupe River in Hunt, Texas.

Teen who assisted family in van escape dies in Texas floods

Mollie Sylvester Schaffer had been married to her husband, Randy, for 57…

Donald Trump selects former Sydney council member Nick Adams for an ambassador position.

United States President Donald Trump has nominated Australian‑born conservative commentator Nick Adams…

Carolina Wilga: Updates on the situation of the German backpacker who has gone missing

There are grave fears for German backpacker Carolina Wilga, who went missing…
Multiple cars hit during high-speed police chase across Melbourne freeways

Several vehicles collided in a fast police pursuit on Melbourne highways

Police have arrested a man after he allegedly carjacked a van and…
A depiction of the new Frenchs Forest town centre.

Former Brick Pit in Northern Sydney Transformed Into Vibrant Green Space

From early brick quarry grit and grime to a new green space,…
A car crash in Adelaide.

Driver responsible for deadly crash that killed mother avoids life imprisonment

An extreme speeder who killed an Adelaide mother in a horror crash…