HomeAUJetstar Passengers Affected by New Qantas Lounge Access Policy

Jetstar Passengers Affected by New Qantas Lounge Access Policy

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Some Jetstar travellers will be booted from Qantas lounges under new rules coming into effect on July 1.
Customers on Jetstar international flights will no longer have access to complimentary lounge invitations – a single-visit benefit provided by the Qantas Frequent Flyer program or a partner credit card program. 

Passengers flying with Qantas, on Qantas codeshare flights operated by Jetstar, and on Jetstar’s domestic routes will still enjoy lounge access, provided it’s available.

The entrance to the Qantas lounge in London.
The entrance to the Qantas lounge in London. (Qantas)

Free lounge passes can be connected to flights through an online portal or transferred to another member of the Qantas Frequent Flyer program.

Travelers often use social media platforms to exchange these complimentary lounge invitations among themselves.

However, the upcoming changes will put an end to this practice.

In the near future, complimentary lounge invitations will only be transferable to someone who is on the same flight as you.

Neither of these changes will affect Platinum One Frequent Flyers and Platinum One Lounge Invitations.

9news.com.au understands the changes were driven by customer feedback and ensuring the complimentary invitations are used as intended. 

The Qantas domestic business lounge in Perth.
The Qantas domestic business lounge in Perth. (Qantas)

Qantas lounges are used by flight enthusiasts to relax, eat and drink before their flight or during a layover.

Access is usually granted based on the class of travel or Qantas Frequent Flyer, Qantas Club, oneworld or Emirates membership tier.

Lounges can also be accessed by the complimentary lounge invitation or a single-vist Qantas lounge pass. 

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