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Menulog is set to cease its Australian operations by the end of this month, a move that will affect nearly 120 jobs and conclude several years of the company’s presence in the country.
According to a statement on its official website, parent company Just Eat Takeaway.com acknowledged that Menulog has been facing “challenging circumstances.”
The food delivery service will halt order acceptance starting at midnight on November 26.
Menulog assured that all employees impacted by this shutdown will receive substantial support, including redundancy packages that exceed legal requirements.
While the service employs a vast number of couriers who work as independent contractors rather than employees, those who qualify will be offered a voluntary payment equivalent to four weeks of service.
“This strategic decision reflects our focus on accelerating growth and investments in other markets and to deliver the best experience for customers, partners and couriers,” Just Eat Takeaway.com said in its statement.
“All impacted employees will be fully supported with generous redundancy packages above legal requirements and outplacement support.”
In a message to customers, Menulog said it would accept orders until 11.59pm AEDT on Wednesday, November 26, and would continue to honour unused vouchers and account credits until then.
Menulog was founded in Sydney in 2006 and purchased by British company Just Eat in 2015.
Just Eat was then folded into the Dutch-based Just Eat Takeaway.com in 2020.
Menulog, like rival Uber Eats, based advertising campaigns around celebrity endorsements, including rap mogul Snoop Dogg.
Under the Menulog brand, the company also expanded into New Zealand, but ceased operations there in 2024.