HomeAUDrivers Urged to Report Gas Stations as 93 Locations Penalized for Overcharging

Drivers Urged to Report Gas Stations as 93 Locations Penalized for Overcharging

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Motorists are being urged to report service stations they suspect of price gouging, as nearly 100 stations have been fined in a comprehensive crackdown across the state.

NSW Fair Trading officers inspected nearly 1800, about 75 per cent, of the state’s 2400 service stations in the past fortnight.

This operation has resulted in 93 fines being issued, with 24 of them stemming directly from public reports.

NSW Fair Trading officers inspect service stations across the state.
NSW Fair Trading officers inspect service stations across the state. (NSW government)

Retailers caught violating the rules can face immediate fines of $1,100 or, if taken to court, penalties can reach up to $22,000 for individuals and $110,000 for companies.

The state is actively ensuring that service stations comply with the Australian Competition and Consumer Commission’s new regulations on price gouging. This includes verifying that any savings from the federal government’s fuel excise reduction are being passed on to consumers.

In the upcoming weeks, most service stations across the state will undergo physical inspections, with a particular focus on those in regional areas.

In the meantime, NSW Fair Trading has urged motorists to report service stations and price issues via its website or FuelCheck.

It comes as the state pours $2.2 million into upgrading FuelCheck, a government-run app that provides real-time fuel prices, as more people reach for the service in light of surging fuel prices.

The NSW government is upgrading the FuelCheck app in light of the fuel crisis.
The NSW government is upgrading the FuelCheck app in light of the fuel crisis. (NSW government)

The number of people using the app increased by 490,000 from 10,000 in January to 500,000 in March. 

The funding will improve data collection from fuel retailers, data analysis and design.

“Over the past two weeks, millions of NSW motorists have turned to FuelCheck to help find the best fuel price and navigate fuel supply gaps,” Fair Trading Minister Anoulack Chanthivong said.

“These are uncertain times, but we want the people of New South Wales to have the utmost confidence in the real-time price transparency data provided by FuelCheck.”

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