“When it happened I was really calm. It wasn’t until I got off the plane and sat in that room, since then I can’t stop crying,” Beverley Mayers told Nine News.

“The pilot saved our lives. We’re alive, so that’s all that matters in the end.”

The plane, carrying 211 passengers and 18 crew, made an emergency landing at Bangkok’s Suvarnabhumi Airport, where medical staff used gurneys to ferry the injured to ambulances waiting on the tarmac.

A relief flight carrying 131 passengers and 12 crew landed at Singapore’s Changi Airport on Wednesday morning.

The sudden turbulence occurred about 10 hours into the flight. Source: Getty / Anadolu

Goh said 79 passengers and six crew members were still in Bangkok.

“This includes the injured who are receiving medical treatment, as well as their families and loved ones who were on the flight,” he said.

‘Crazy flight’: SQ321 passengers recount onboard horror

“Remembering the plane now — the huge dents in the roof that people had obviously hit with their head. There was a water bottle stuck in a gap in the ceiling,” he said.

“The Australian government will provide consular assistance wherever we can, wherever it’s needed to those people,” O’Neil told Seven’s Sunrise program on Wednesday.

The plane made an emergency landing at Bangkok’s Suvarnabhumi Airport after experiencing turbulence, the airport’s general manager, Kittipong Kittikachorn, said. Source: AAP / Rungroj Yungrit

How safe are Singapore Airlines flights?

“We extend our deepest condolences to the family who lost a loved one, and our thoughts are with the passengers and crew,” it said