Telecommunications companies are facing pressure to address compliance issues concerning older phone models. Subscribers using certain older Samsung phones have been alerted about their legal requirements, emphasizing that these devices must be replaced within 28 days. If not updated, they risk being disconnected from the Telstra network.

The situation presents a significant challenge for telecom providers, as they navigate the necessary upgrades to ensure reliable service and avoid potential legal implications. As one expert noted, “It’s an issue that the telcos are going to have to address.”

In related developments, Optus is undergoing leadership changes in the wake of a recent crisis. The company has announced the resignation of two senior executives following an outage affecting the triple-zero emergency service, an incident tragically linked to three fatalities. This shake-up highlights the serious consequences of network failures and the imperative for robust infrastructure and leadership in the telecommunications industry.

“It has a problem with how it deals with its customers, and it’s time that we review its licence.”

In a statement on Friday, ACMA said it had rejected a proposed telecommunications industry code, deciding it would not provide appropriate community safeguards.