A mother and father in Maryland are suing a crematory and its operators after they allegedly failed to cremate their 2-month-old son and stowed his body away inside of the now-closed facility, which was sanctioned last year for storing “human remains in cardboard boxes” and other disturbing ways, according to state officials.

In addition to not cremating the child, Heaven Bound Crematory operators Rosa Turner and Brandon Williams, of Charles County, also gave the parents “the wrong ashes,” according to Laquanda Brown and Christopher Parham, whose son, Coi’seir Parham, died in October.

“He rolled over in his sleep and kind of suffocated,” Parham said.

The parents found out about the alleged failed cremation in February.

“Like that call we got from the detective was like the wound [of their son’s death] was almost in the process of putting itself back together, but like it’s just ripping it off again,” Parham told local ABC affiliate WJLA.

Brown said that when they received the call from the detective, she and Parham were “in disbelief.”

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Brown and Parham’s lawyer, Sara Aguiniga, told Law&Crime on Thursday that the pair is suing Heaven Bound and Stewart Funeral Services, along with Turner and Williams, for $10 million for the alleged handling of their son’s cremation.

“The defendants’ heinous disregard for human dignity shocks the conscience,” Aguiniga said in a statement. “Heaven Bound and Stewart Funeral Services took advantage of people during their most vulnerable time and have caused significant, irreparable harm. This lawsuit is a critical step to hold them accountable and protect those who cannot speak for themselves.”

According to the parents’ complaint, Parham was notified by police on Feb. 27 about the ashes not being from his son.

“Upon receiving this call, Mr. Parham thought that it was a joke, and did not understand how anyone could engage in such a cruel prank,” the complaint says.

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Police were tipped off that month about human remains being improperly stored at Heaven Bound and officers allegedly found the child “amongst the bodies,” the complaint says.

“Ms. Brown and Mr. Parham, were shocked and saddened upon learning that the ashes in their home were not the ashes of Baby C.P.,” the document adds.

The Maryland State Board of Morticians and Funeral Directors has been sanctioning and investigating the Heaven Bound Crematory for almost a decade, with state records showing sanctions and failed inspections from 2017 to early 2024.

In March 2024, the board’s lead investigator conducted an inspection of the crematory that revealed “human bodies in cardboard boxes stacked on top of each other with no support between the boxes; human bodies in ripped body bags with arms and legs hanging out of the body bags; human remains that were not being stored at temperatures below 40F; and blood on the refrigeration unit and bodily fluids on the floor,” according to an order for summary suspension filed by state officials for Turner’s operator registration. Williams was also stripped of his credentials.

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The board’s investigator conducted a follow-up inspection in April 2024, which revealed “a strong odor of decomposing remains” and “flies coming out of boxes containing human bodies,” the order says.