TAMPA, Fla. (WFLA) — Rose and Louis Bostick can finally come home without fear of finding a 500-pound pallet of dish soap blocking their driveway.

The Bosticks called Better Call Behnken for help after their decision to end their Amazon seller’s account turned into a nightmare with thousands of bottles of dish soap arriving at their home daily.

After calls from Consumer Investigator Shannon Behnken, Amazon looked into the situation, called the couple to apologize, halted the shipments, and reimbursed the thousands of dollars they had already charged them in shipping costs for the soap.

“You put a fire in their boot, and they just made everything right,” Rose Bostick said.

The Bosticks once ran a small third-party seller business on Amazon, distributing books and some household products. When they decided to shut it down last year, they said they thought it would be easy, but instead, thousands of bottles of soap showed up at their front door, day after day.

The couple said Amazon originally said it would return the items in their inventory and then close the account. This dish soap, Rose Bostick said, was never in their inventory. She said they had no more than 50 bottles of dish soap in their inventory, not thousands.

She said some boxes contain one bottle, and other boxes contain 50 bottles.

“We’ve given away so much product, our family, our friends, our neighbors, my coworkers,” Rose Bostick said when she called Behnken in July. “They don’t even want anymore because they are like we’ve got enough to last us a year or two years.”

Consumer Investigator Shannon Behnken reached out to Amazon in July and received this statement:

“We’d like to thank WFLA for bringing this matter to our attention. We’ve reached out to the customer to apologize, and we’ll work directly with them to resolve this issue as quickly as possible.”

Rose Bostick said she’s thankful Amazon kept their word and fixed this problem. Now that this is over, she said she’ll likely once again shop at Amazon, but not for soap.