LONGWOOD, Fla. – News 6 obtained a report from Longwood Police Thursday that explains why an officer who resigned during an internal investigation was called to a family’s home in May.

This week, we learned the department was working to determine whether Virgel Quintal violated policy while responding to the family disturbance when he handed in his resignation letter.

The incident report reveals Quintal was the senior officer on scene at the family’s home on May 27. Police were called to the house during an argument between a 17-year-old boy and his parents about them not wanting him to move out of the state to his sister’s home.

[BELOW: News 6 looks at case involving Longwood officer and teen]

The report states the teen became angrier as the situation escalated and he told officers he had access to “multiple knives.”

He also threatened to harm himself before the teen was placed in handcuffs and taken to South Seminole Hospital under an involuntary examination, according to the report.

A statement released by Longwood Police this week to alert the public about the administrative investigation stated that there were “possibly violations of departmental policy by an officer” when the 17-year-old “met the criteria for involuntary examination under the provisions of the Baker Act and was placed into custody.”

Quintal was suspended, pending the outcome of the internal review, but he resigned before it was completed.

On Thursday, News 6 visited the home where the 17-year-old boy lives and was told by his mother that she had just recently seen the body camera video of the incident. That video has not been shared publicly, pending the ongoing investigation.

She told our Community Correspondent Catherine Silver that she was not able to see the full encounter between Quintal and her son because they were separated in an effort to de-escalate the situation. She explained to our crew that Quintal may have been too forceful when her son was placed into custody, and that prosecutors are now also reviewing the incident.

Our News 6 team reached out to a spokesperson for the State Attorney’s Office on Thursday, and we are waiting to hear back.

A resignation letter obtained by News 6 shows Quintal notified the chief of police he was leaving the department on June 30, just over a month after the initial incident.

A spokesperson for the Longwood Police Department said their investigation remains active, and they will be transparent with the results once it is completed.