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Amazon revealed late Monday that it had successfully resolved connectivity issues that had disrupted numerous platforms reliant on its Amazon Web Services, or AWS, which had led to widespread chaos for most of the day.
In an evening announcement, Amazon’s cloud computing division confirmed that the extensive website outages, which began shortly after midnight Pacific Time, were fully addressed, and all services had been restored to normal functionality.
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According to the notice on their website:
The statement on the website read:
Oct 20 3:53 PM PDT Between 11:49 PM PDT on October 19 and 2:24 AM PDT on October 20, we experienced increased error rates and latencies for AWS Services in the US-EAST-1 Region. Additionally, services or features that rely on US-EAST-1 endpoints such as IAM and DynamoDB Global Tables also experienced issues during this time. At 12:26 AM on October 20, we identified the trigger of the event as DNS resolution issues for the regional DynamoDB service endpoints. After resolving the DynamoDB DNS issue at 2:24 AM, services began recovering but we had a subsequent impairment in the internal subsystem of EC2 that is responsible for launching EC2 instances due to its dependency on DynamoDB.
As we continued to work through EC2 instance launch impairments, Network Load Balancer health checks also became impaired, resulting in network connectivity issues in multiple services such as Lambda, DynamoDB, and CloudWatch. We recovered the Network Load Balancer health checks at 9:38 AM. As part of the recovery effort, we temporarily throttled some operations such as EC2 instance launches, processing of SQS queues via Lambda Event Source Mappings, and asynchronous Lambda invocations.
Over time we reduced throttling of operations and worked in parallel to resolve network connectivity issues until the services fully recovered. By 3:01 PM, all AWS services returned to normal operations. Some services, such as AWS Config, Redshift, and Connect, continue to have a backlog of messages that they will finish processing over the next few hours. We will share a detailed AWS post-event summary.
In short, if you were having trouble using Amazon, Ring, Zoom, Snapchat, Canva, Venmo, T-Mobile, Life360, and more, that nightmare should be over.
The following post on X perfectly laid out just how many sites were affected by the massive outage.
BREAKING: Amazon Web Services
A massive AWS outage early this morning sent major websites and apps down for several hours
Tracking site Downdetector has received over 8 million reports around the globe pic.twitter.com/Fgtzt2hW1x
— Morning Brew ☕️ (@MorningBrew) October 20, 2025
A second post broke down the list of the sites affected and the massive number of companies that use AWS who were dead in the water due to the outage, and it’s shocking. The list includes companies like Lyft, Google, Delta Air, and The Associated Press, just to name a few.
Amazon $AMZN‘s AWS is still down.
Here are some of the sites affected:
Adobe Creative Cloud
Airtable
Amazon (incl. Alexa & Prime Video)
Apple Music
Asana
AT&T
Battlefield (EA)
Blink (Security)
Boost Mobile
Canva
ChatGPT
Chime
Coinbase
CollegeBoard
Dead By Daylight
Delta Air…— unusual_whales (@unusual_whales) October 20, 2025
After people woke up and couldn’t use their various platforms, Amazon released a statement confirming we weren’t imagining things, noting it was having what the company called “connectivity issues” with several popular websites and apps.
Amazon confirms fresh “connectivity issues” following a massive outage that disrupted several popular websites and apps. Follow live updates.https://t.co/yrzMctskiB
— CNN (@CNN) October 20, 2025
CEO of internet performance monitoring firm Catchpoint, Mehdi Daoudi, told CNN that the impact of the massive service disruption will cost in the “hundreds of billions.”
CNN reported:
“The incident highlights the complexity and fragility of the internet, as well as how much every aspect of our work depends on the internet to work,” Daoudi said in a statement to CNN. “The financial impact of this outage will easily reach into the hundreds of billions due to loss in productivity for millions of workers that cannot do their job, plus business operations that are stopped or delayed — from airlines to factories.”
So, the good news is all is well after a chaotic Monday. The bad news is we just learned that way too many companies use the same web service. They might want to fix that to prevent a major platform outage like this again.
Editor’s Note: The Schumer Shutdown is here. Rather than put the American people first, Chuck Schumer and the radical Democrats forced a government shutdown for healthcare for illegals. They own this.