A SENIOR shared her horror after thousands of dollars vanished from her bank account.

Paulette Pierson said she couldn’t handle the ordeal as she faced a battle to recover the money.

Almost $24,000 was drained from her account after she received calls she thought were from Wells Fargo, per the ABC affiliate WFTV in May 2023..

Pierson said the first call came in January 2023.

She was told about a transaction that was supposedly on her account, but she claimed she didn’t authorize it.

She called her bank to report the missing money.

Wells Fargo launched a probe into her case and concluded it appeared the one-time access code had been given to the fraudsters.

During their investigation, chiefs re-opened the case twice and didn’t reimburse her.

Eventually, Pierson was refunded in full.

“I had just gotten to the point where it just culminated and I just couldn’t handle it,” she said.

A Wells Fargo spokesperson said the company was pleased to resolve the case.

Wells Fargo has warned its customers that fraudsters may spoof cell phone numbers.

This makes it look like the call is coming from the bank, but in reality, it’s not.

The banking chain has warned scammers may also sound convincing on the other end of the line.

This is a tactic designed to lure victims into complying with the scammers’ requests.

Bank users have been warned to not log into their accounts via a suspicious-looking link.

They should not call numbers that are at the bottom of emails.

Customers should never give remote access to scammers.

The U.S. Sun has approached Wells Fargo for comment.

The U.S. Sun has reported how bank customers have been left in despair after falling victim to scams.

Alice Lin, 80, lost $700,000 after being tricked into sending the money to a man she met online.

Wells Fargo customer Katie Callaway lost more than $4,000 after responding to a text message.

Jessica Small admitted she felt hopeless after being told to wire thousands of dollars via Zelle.

She was told to transfer the money to stop her account from being drained.