HOMEOWNERS are looking for answers after being charged thousands for water over two months in their tiny home. 

City officials in Jacksonville, Florida, are giving the owner of a mobile home park just a few days to explain why some residents were given ridiculously high bills. 

If not, the city may give the issue over to the State Attorney’s Office, reported News4JAX.

City officials and a team of independent plumbers paid a visit to the Three Seasons Mobile Home Village to inspect the area’s water line for leaks after Kelly O’Neil was charged more than $2,200 for her water use in just two months.

O’Neil said she received a new line for $1,700 in September.

However, according to the inspection report, officials couldn’t find any leaks at O’Neil’s mobile home.

Other tenants from the company’s mobile homemade similar complaints.

Former Three Seasons property manager TeriAnne Werner told the outlet that the park is owned by Moore Enterprises, based in Irving, Texas.

News4JAX put a city inquiry in place to determine why tenants at the mobile home parks were being charged thousands for water in a few months.

Here’s what the report found:

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• Between the months of July and September, it was recorded that O’Neil used 3,598.88 gallons of water. 
• However, during the months of April to June, O’Neil only consumed 17.9 gallons of water.
• When officials arrived at her property, O’Neil and her father, Stan, gave them a tour, saying that around July 9, she turned off the water valve to preserve water after the toilet in the main bathroom was constantly running.
• O’Neil said her father replaced all internal parts on September 7 and turned the water valve back on.
• O’Neil also showed officials a sink drain link that was repaired on September 9.
• There was no water damage on the property that indicated there was leakage and officials said O’Neil’s water meter seemed to be working as normal.

After consulting with JEA, a community-owned electric, water, and sewer utility, Consumer Affairs Manager Jimmie Carter found two possible causes for O’Neil’s high water bills.

First, the Environmental Protection Agency estimates that a running toilet uses 200 gallons of water a day – totaling about 6,200 gallons every 31 days.

This number would suggest that O’Neil’s water bills would have been much higher than reported.

Also, if the constantly running toilet was the problem, that could explain why there was no water damage at the property.

Secondly, it’s possible that the water meter was improperly read or the meter numbers used to calculate her water usage were wrong.

“In my professional opinion, I contribute [sic] human error to be the possible cause of Ms. O’Neil’s exorbitant water bills,” said Carter.

“We do not have any other plausible reason for Ms. ONeil’s experience.”

City Councilmembers Rahman Johnson and Matt Carlucci said if Moore Enterprises doesn’t provide a good enough reason for the high bills by October 13, the case will brought to the State’s Attorney’s Office.

The U.S. Sun has reached out to Moore Enterprises for comment.