A CALIFORNIA man has accused his bank of closing his account after they were wrongly informed of his death – and said it took nearly a week to get his money back.

The crane operator shared the shocking incident in a series of posts to TikTok, saying he would never recommend the popular bank ever again. 

In the videos, the TikToker who goes by Crane Daddy (@kaosleader001) revealed he had been a customer of US Bank for 20 years and never had an issue with the institution until this May.

In one clip posted on May 12, the California-based crane operator revealed US Bank had shut down his account. 

After calling the bank to investigate it further, he said the company told him that they were told he was dead. 

He explained that US Bank allegedly told him that someone had called the institution on March 29, claiming he died. 

The bank supposedly received another call with the same message on May 6. 

Not only did this result in the bank closing his account, he said they then took all the funds in his account and told him they sent a check to the address on file.

But the TikToker revealed he had no idea where it was being sent. 

“I have no money,” he said, blasting the incident as “fraud.” 

US Bank has over 2,000 branches across 26 states, including California, Illinois, Kansas, and Utah.

It was not immediately clear which branch of US Bank the TikToker had his account with. 

In a separate video, he went on to reveal that after someone made the calls claiming he was dead, another call was made on May 6 asking to close the account entirely. 

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While he claimed the bank told him the name of the person who made these calls, he was still unsure of who this person was. 

“I guess that person had like my password and I guess all this stuff. I don’t know. They’re not telling me anything,” he said. 

After six days of attempting to solve the issue with customer service agents and employees at US Bank on social media and over the phone, the TikToker claimed the issue was finally resolved. 

However, due to an ongoing investigation regarding the incident, the institution placed a hold on his account. 

“They told me I could go ahead and put money into it. But I can’t use a debit card. I can’t write a check,” the crane operator alleged. 

“And if I do want to take money out of it, I have to go down to the bank, take the hold off the account, withdraw the money, then put the whole back on the account. So, not an inconvenience for me at all.” 

Ultimately, he explained he decided to put $100 into the account as he still has his mortgage and car financed with the bank. 

As for the rest of his money, the TikToker revealed he asked US Bank to fill out a cashier’s check so he would be able to open a separate bank account with a different bank. 

“I got my money back from US Bank, but I’m telling you it was horrible service,” he claimed, saying the incident caused him “absolute stress.” 

While the issue appeared to be resolved, the TikToker went on to say he was disappointed the company never allegedly apologized for the mixup. 

It was not immediately clear whether US Bank has since been in contact with the TikToker.

He did not immediately respond to The US Sun’s request for comment. 

He went on to say that as he remains a customer through his mortgage and car payments, he is worried about his interest rates rising or losing his money again. 

“Basically what you guys did was scare me off as a customer,” the TikToker said. 

US Bank did not immediately respond to The US Sun’s request for comment.