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Cierra Ortega shared an “accountability video” after her abrupt “Love Island USA” exit.
The TV personality finally addressed the offensive racial term she had previously used in social media posts that gained widespread attention while she was in Fiji. In a detailed post on Instagram made on Wednesday, she expressed regret for her actions.
Two days after returning to the United States, the 25-year-old was able to “process” and address the backlash without being “highly emotional.”
She admitted, “I genuinely and sincerely apologize. I did not realize the significant pain and harm associated with this word, along with its historical context. If I had known, I would have never used it.”
The content creator noted that her future actions “will speak louder than any apology.”
She insisted, “If you want to know that you are heard and that I’m sorry and that I will move differently, I promise you, that’s what will happen.”
Ortega also denied “doubling down” on the slur and shared a screenshot of a 2024 Instagram exchange with a follower who called her out.
At the time, the “embarrassed” contestant vowed to “immediately remove” the term from her vocabulary.
She acknowledged on Wednesday that she fully supported the network’s choice to remove her from the show on Sunday as she believed she should face consequences for her behavior and then criticized the wave of online negativity targeting her.
“What’s been extremely, extremely difficult is the way people approaching my family and my loved ones,” she explained. “They have had ICE called on them. My family does not feel safe in their own home. I have received death threats.”
She proclaimed that “there is no need to fight hate with hate,” echoing the sentiments in the written apology she shared on her Story.
“While I had no ill intention, I fully understand that impact matters more than intent,” Ortega wrote of the “careless mistake” she is “genuinely ashamed of.”
She concluded by gushing over her “magical” time on “Love Island USA,” writing, “The memories I made and the people I met are ones I’ll cherish forever. … I’m heartbroken my journey had to be cut short.”
Ortega was coupled up with fellow contestant Nic Vansteenberghe when she was removed from the show.
The 24-year-old nurse, in response, told viewers he was “lost” before rekindling his connection with Olandria Carthen.
Islander Zak Srakaew explained via TikTok Tuesday that contestants had been told by producers that Ortega “broke … some of the policies of [their] guidelines.”
While fans awaited Ortega’s response, her family issued a statement on her social media account.
“We know our daughter. We know her heart. And when she returns, we believe she’ll face this with honesty, growth, and grace,” her loved ones wrote over the weekend. “She … will take responsibility in her own time and her own voice.”