Amazon promises quick delivery — often within days, even hours, but our investigation has raised questions about who is driving those products to the warehouse and at what cost. 

From grieving families to courtrooms across Florida, our months-long investigation found dozens of Amazon-contracted trucking companies with questionable or nonexistent safety records tied to devastating crashes. Experts say a lack of oversight in Amazon’s rapidly expanding freight network is fueling a crisis of accountability on U.S. highways. 

Carrying out a large tub, Alex Robinson sat on his couch while he opened it. He never imagined the only memories he’d have left of his mom Christine would be those in the box. The box was filled with photos of a life that was always just the two of them.

“My father died in 1991, and I was four years old. He died suddenly,” Robinson said. “So, after that, it was just me and her, I had no siblings. Anything I did was with her.” 

He never thought he’d have to spend any of his life without her. 

“We had talked about going to Italy together,” Robinson said.

On Aug. 28, 2021, Christine Robinson was a passenger in a Toyota Tundra truck stopped in traffic on I-75 in Charlotte County. According to the Florida Highway Patrol report, a semi-truck failed to stop, rear-ending the truck.  

“I found out she was in the ICU and she was being kept alive by being intubated,” Robinson said.

Enough time for Alex to be by his mom’s side one last time. 

“They let us say our goodbyes, and that was the last time I saw her was the hospital bed and that was the worst day of my life,” Robinson said. 

After wrapping his mind around the fact his mother was now gone, he worked to understand how and why the crash happened. 

“I never dreamed this would happen. This thing doesn’t happen. Like to people like her,” Robinson said.

The driver of the crash was cited for careless driving and driving for a company Robinson’s lawyer says had a questionable history. 

“Absolutely, 100%,” Joe Camerlengo, a lawyer with the Truck Accident Law Firm, said. “They literally had no safety history other than some inspections that they failed more than they passed.” 

Taking a closer look at the Tampa-based trucking company, CRD Transportation Service was first granted its license by the Department of Transportation back in 2007. Records show that three months later, its license was revoked. Then in 2008, the company was reinstated again only to have its license revoked, the same thing in 2012, and then in 2020, the company opened again. 

“About eight months or so before this crash, they reopened,” Camerlengo said.

This time, he says, to do one thing — deliver goods for Amazon.  

“That’s all they do is run Amazon Freight, and then, they drive in and stop traffic and killed two people and injured a bunch,” Camerlengo said. 

It’s why he says he filed a lawsuit against the trucking company and Amazon. He says they are responsible for who they hire.  

Amazon spokesperson Sam Stephenson tells us: 

“We extend our deepest condolences to these families and know that nothing we say will take away the hurt they continue to feel. We require any carrier who does business with us to follow our strict policies and procedures that go beyond the industry standards, and the carrier involved in this case is permanently barred from working with us.”