JACKSONVILLE, Fla. — A Jacksonville mother is starting over after a devastating house fire destroyed everything she and her daughter owned.

In the middle of the loss came something unexpected: overwhelming love and support from their community.

“I was lost. Everything that I have worked for, for the past six years, I have lost,” said Brittany Hackley. 

Brittany Hackley and her 7-year-old daughter Brianna have called this northside residence their home for the last two years, but in just moments, everything was gone.

“I was at my school getting ready to pick up my kids and my mom called. she said, it’s firefighters at the house. I can’t get through. Then she hung up and 5 minutes later she called back saying the house was on fire and it’s gone,” said Hackley. 

The fire broke out Tuesday, Sept. 23rd. Just two days after her daughter, Brianna celebrated her 7th birthday.

“Everything that she just got for gifts gone, just gone,” she said. 

Hackley says losing everything was devastating, but what followed has been nothing short of powerful

“There are people just pouring in love, prayers, donations, everything, and I am very thankful for them. 

Family, friends, coworkers and even local nonprofits have stepped up to help by donating clothes, school supplies and money to the mother and daughter. 

“People I don’t even know just came out of nowhere, just showed me and my daughter love. I didn’t expect it to come out of this. It’s beautiful,” said Hackley. 

While their home may be gone, the Hackley’s are holding on to what matters most.

“We are alive, we may have lost everything, but. We’re here and we can rebuild. I’m still here. I have my baby. I’m here.

The Hackley’s are accepting any donations to help them rebuild. 

The cause of the fire is still under investigation. 

25 E. Beaver St. Jacksonville FL 32202 

Monday – Friday | 11 a.m. – 7 p.m.