OKLAHOMA CITY (KFOR) There’s been more frustrations with the Oklahoma City VA on a story we brought you first a couple weeks ago.

More disabled veterans are coming forward with concerns over a broken elevator that’s limiting their access to the building.

“We shouldn’t have to be dealing with this. This is absolutely ludicrous,” said Alan Anderson, Air Force veteran.

For veterans like Alan Anderson, just getting inside the VA has become a challenge.

“We’re supposed to have access to this care. This was something we’ve earned, you know, I did 15 years,” said Anderson.

Anderson says the elevator in the parking garage has been an issue for the last five years, often breaking down.

“There’s no avenue. It’s we either have to park out in the neighborhood and travel across or not go to our appointment,” said Anderson.

If you want a parking spot on ground level, veterans say you have to get there early.

“I got there at 7 a.m. for a 10 a.m. appointment, so I could have a parking spot,” said William Farr, Navy veteran.

There are stairs, but for those in a wheelchair that’s an impossible task.

“I saw one guy, he had two crutches and he had to come down the steps and he said it took him forever to get down and we got down to bottom and he was just so tired,” said Farr.

The Oklahoma City VA says a new elevator control system is expected to be delivered and installed over the next three to four months. 

In the meantime, volunteers and staff are providing transportation assistance with golf carts Monday through Friday from 7 a.m. to 5 p.m., but that’s not for everyone.

“They can go around and help those people, but they can’t pick my chair up,” said Anderson.

The VA also tells veterans to avoid walking or wheeling down the entry ramp for safety reasons, but Anderson says sometimes that’s the only option.

“It’s either do that or not go to your at your appointment. They don’t put lights in the circles in there, so you know I have a good chair fortunately, so it will make that incline, but these guys in the smaller scooters, they get stuck and now they’re in the way in the traffic, they can’t see them,” said Anderson.

We reached back out to the OKC VA Healthcare System to ask how long this has been an issue and why the system wasn’t replaced sooner. We were told they have no further comments at this time.