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For millions who rely on it daily, X—formerly known as Twitter—has unexpectedly gone offline this afternoon. The widespread outage is impacting users globally, with disruptions beginning around 15:14 GMT, as reported by Down Detector.
The crash has notably affected users across various regions, with the UK logging over 19,000 incidents and the US experiencing nearly 75,000 reported issues. These figures highlight the scale of the disruption on this social media giant.
In the UK, a significant portion of the complaints, around 58%, are related to difficulties with the app itself. Meanwhile, 34% of users are encountering problems with the website. A smaller group, approximately 7%, have reported issues specifically with their feed or timeline.
Of those who reported problems in the UK, 58 per cent said the issue was with the app, while 34 per cent said they were struggling with the website.
The remaining seven per cent said the problem was with their feed/timeline.
The Daily Mail tried to access the X website, but received an error message reading ‘connection timed out’.
The X iPhone app also would not load, with the dreaded ‘spinning wheel of death’ appearing on screen.
While the reason for the outage remains unclear, it may be linked to scheduled maintenance by Cloudflare – the network upon which X runs.
It’s the go–to social media platform for millions of people around the world, but it appears that X has crashed this afternoon
Cloudflare’s status page explains that scheduled maintenance is ‘currently in progress’ in St Louis.
‘We will provide updates as necessary,’ it added.
With X down, many users have flocked to Meta’s rival app, Threads, to discuss the outage.
‘X is down again,’ one user posted, alongside the eye–rolling emoji.
Another added: ‘Surprise, surprise..X (Twitter) is down again. Threads is far superior.’
And one joked: ‘Twitter is down guys. So, this is where we hang when Twitter is down? Or am I in the wrong social network?’
The outage comes just over a month after Cloudflare had two blackouts within weeks.
On 5 December, Cloudflare experienced a massive outage, knocking dozens of major websites offline.
In the UK, more than 19,000 problems have been logged, while almost 75,000 issues have been logged in the US
Among those affected were Zoom, Canva, Discord, LinkedIn, Deliveroo, Substack, Shopify, Coinbase and Vinted.
On Reddit, one user posted: ‘Here we go again, it’s down!’
Someone relied: ‘Business haulted. Second time in a month. It’s too much for service as crucial as this. Something needs to be done.’
While a third said: ‘imagine how much money businesses are losing.’
It marked the second outage in less than a month for Cloudflare, which powers internet requests for millions of websites.
Shortly after, Cloudflare admitted in a blog post that its network began ‘experiencing significant failures to deliver core network traffic’.
The Silicon Valley company is the foundation of an estimated fifth of all websites worldwide.
Richard Ford, chief technical officer at Integrity360, said Friday’s episode underlines how much of the internet now depends on a handful of infrastructure providers.
With X down, many users have flocked to Meta’s rival app, Threads, to discuss the outage
‘For businesses, today is a wake‑up call,’ the expert said. ‘Relying entirely on a single provider for critical infrastructure is a fragile strategy.
‘Today’s disruption underscores something many of us in cybersecurity and tech have long warned about – as the internet has grown more complex, a handful of infrastructure providers end up holding unexpectedly large power over its functioning.
‘Cloudflare sits at the heart of that, providing CDN, proxying, routing, DNS and caching so that websites can stay fast, secure and resilient under load.
‘When a provider like this fails, whether due to internal error, configuration change or external attack, the ripple effects hit far more than just a few sites.
‘What feels like one outage to a user is actually a systemic failure affecting traffic flows across many unrelated organisations.’