WASHINGTON — As negotiations with Disney remain at an impasse, YouTube TV has decided to provide a $20 credit to its subscribers. This gesture comes after Disney-owned channels were removed from the service due to a stall in reaching a new content distribution agreement.

In a recent social media update, YouTube TV reassured its subscribers that efforts to finalize a deal with Disney are still underway.

“To our members: We are committed to negotiating a fair agreement with Disney to bring their content back to YouTube TV,” the statement explained. “We understand the frustration of losing Disney channels and, as compensation for this inconvenience, we are offering a $20 credit to those affected.”

You’ll need to watch out for an email from YouTube TV to get the credit, because it won’t be applied automatically. 

On social media, YouTube TV said family managers would receive an email with instruction on how to redeem the discount. 

The $20 credit is just shy of a 25% discount for the service. Each month, customers pay $82.99 to stream live television through the YouTube spin-off service. 

It’s unclear if every YouTube TV customer is eligible for the credit, or what they’ll need to do to apply it. It’s also unknown if the credit will be a one-time discount or if it will apply for the duration of the blackout. 

“We remain committed to working with Disney to bring their content back, and we appreciate your patience while we work toward a resolution,” the company said. 

Disney content was pulled from YouTube TV after a carriage agreement expired at the end of October. The two sides have been unable to reach a new deal to continue licensing Disney channels on the platform — resulting in the current blackout.

YouTube TV says that Disney is proposing terms that would be too costly, resulting in higher prices and fewer choices for its subscribers. Google’s streamer has accused Disney of following through on “the threat of a blackout on YouTube TV as a negotiating tactic” — and claims that the move also benefits Disney’s own streaming products like Hulu + Live TV and Fubo.

Meanwhile, Disney says that YouTube TV has refused to pay fair rates of its channels — and is therefore choosing “to deny their subscribers the content they value most.” The California entertainment giant also accused Google of “using its market dominance to eliminate competition and undercut the industry-standard terms we’ve successfully negotiated with every other distributor.”

ESPN and ABC are among the biggest networks that YouTube TV subscribers can no longer access amid the dispute.

And beyond those top sports and news offerings, other Disney-owned content that is now dark on the platform include channels specific to U.S. college athletic regions, like the Atlantic Coast Conference and the Southeastern Conference. NatGeo and FX are also impacted.

Google says that streamer adds-ons like 4K Plus and Spanish Plus are also affected.

1. ESPN, ESPN2, ESPNU, ESPNews and ESPN Deportes (Spanish Plan)

3. Nat Geo, Nat Geo Wild and Nat Geo Mundo (Spanish Plan)

4. Disney Channel, Disney Junior and Disney XD

6. SEC Network and ACC Network

9. Baby TV Español (Spanish Plan)

The Associated Press contributed to this story.