Aussies Demand Action: Cut Inefficient Appointments Amid Surging Fuel Costs

As fuel prices continue to climb across Australia, welfare advocacy groups are calling on the federal government to take swift action to alleviate the mounting cost-of-living pressures faced by some of the nation’s most vulnerable populations.

The ongoing conflict in the Middle East has significantly disrupted global fuel supply chains, resulting in price spikes and the cancellation of oil shipments as nations prioritize their domestic oil supplies. This situation has exacerbated the financial strain on Australians, with the government’s latest reports indicating notable fuel shortages at service stations. The data reveals that 12 percent of stations in New South Wales are experiencing shortages, alongside 10 percent in Victoria, 6.5 percent in South Australia, 4.5 percent in Queensland, and 2.8 percent in Tasmania. Meanwhile, the Northern Territory and the Australian Capital Territory have reported no shortages.

With fuel costs surging by over 50 cents per litre on average, the impact is particularly severe on unemployed Australians who are already grappling with a cost-of-living crisis. The increased expense is especially burdensome for those who must travel by car or taxi for mandatory mutual-obligation appointments to qualify for welfare payments such as JobSeeker. For these individuals, the rise in fuel prices poses a significantly higher financial challenge.

Fuel costs have surged more than 50 cents a litre on average, which some argue is affecting unemployed Australians already struggling with the cost-of-living crisis especially hard.

For people having to drive or take a taxi to attend mandatory mutual‑obligation appointments to receive welfare payments such as JobSeeker, the cost increase can be disproportionately high.

These appointments often include making a Job Plan and reporting to service providers on job searches.

But some advocacy groups such as the Antipoverty Centre have long argued that these mandatory tasks are ineffective in helping job seekers secure employment.

Jay Coon, spokesperson for the Antipoverty Centre, told SBS News that if the government would consider cancelling the in-person appointments required of welfare payment recipients, it could help them save money amid the cost-of-living crisis.

He said appointments can be easily done online over the phone and peopl should not be forced to travel.

“People are already struggling to pay for fuel and taxis to attend compulsory activities for their welfare compliance appointments, and that was before the fuel crisis” because the Centrelink payments people are receiving barely cover costs, he said.

Coon said there could be “massive benefits” for people who are already at a disadvantage.

“Instead of spending $25 on an extra 10 litres, they could be spending $25 to feed themselves and buy fresh groceries,” he said.

“I think it’s just a bit hypocritical that the government is (suggesting) people work from home to save on fuel costs, and then they’re expecting poor people to waste their time and limited resources to attend five-minute appointments, or in some cases, to work for free,” Coon said.

In a statement, the Department of Workplace Relations and Employment said it would continue to monitor the situation closely.

“We encourage participants to contact their employment services provider if they are experiencing challenges attending appointments or looking for work,” the Department said.

“A range of supports, including flexibility in attending face-to-face appointments and assistance with transport for employment-related activities, may be available.”

Remote communities call for urgent help

In the Northern Territory, the Central Land Council urged the federal government to immediately increase the Remote Area allowance to support remote Aboriginal communities, which have been struggling with cost-of-living pressures even before the latest petrol price surges.

Currently, a single person living in remote areas can receive a fortnightly payment of $18.20, while those in a couple can receive $15.60 each.

Dr Josie Douglas, executive director of Policy at the Central Land Council, said the rapidly rising petrol prices could easily erase the value of the Remote Area Allowance.

“As of today, the diesel price in Alice Springs has risen to $3.40 a litre at some service stations,” she told SBS News.

“So the increase in fuel will have a flow-on effect in terms of the cost of living — pressure being felt by Aboriginal people out bush.”

In July, the federal government introduced the low-cost essentials subsidy scheme, investing $50 million to reduce the costs of essential items in over 76 remote stores.

While Douglas said the scheme was “very welcome”, she said it would remain vulnerable because rising petrol prices would push up the cost of food and everyday groceries through higher transportation expenses.

“And so without a meaningful increase in Centrelink income, there’s no buffer against this inevitable surge in the cost of living,” she said.

The chief executive of the Australian Council of Social Services, Cassandra Goldie, called on the federal government to “substantially lift the woefully inadequate rate of income support”.

She also called for greater flexibility for welfare payment recipients amid global economic uncertainty.

“The federal government should immediately remove harsh payment suspensions and cancellations, which cause immense harm to people living in poverty and do not support people to find paid work,” she told SBS News.

“Providers should be adjusting requirements to ensure that nobody is punished because they are unable to attend an activity due to soaring fuel costs, and suspend obligations that cannot be met in the current crisis.”

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